Shipping

Arrival

After an order is submitted and paid, the seller will ship the product to AREA 02 for product authentication. After passing the authentication, the product will then be shipped to the buyer. This whole process takes 5~7 business days in total, which means the approximate time for buyers to receive their orders is on the 5th ~7th day after submitting an order.

Since products might belong to different sellers, every product will be processed separately even if you order several products in one order. Please expect different arrival times.  



 
Home Delivery

All orders will be shipped to the recipient address provided by buyers and recipients are required to sign for the package upon delivery. Please make sure the recipient address and phone number are correct before submitting your order.



 
Shipping fee
Every item, or pair of shoes, will be charged NTD$200 shipping fee. Combining shipping fee will not be applied because items/shoes might be sold by different sellers and items are always packaged separately.
Shipping Address

If your shipping address is different from your billing address, please provide and input the correct shipping address at "Recipient Address".

Note: PO Box address will not be accepted.



 
Convenient Store Pick-up

To ensure sellers’ rights, this service is not available.



 
International Shipping

International shipping is currently not available. However, international buyers can place orders via global shipping service companies, for example, Buyandship, to shop across borders.



 
Express Company and Tracking

 1.SF Express

   Service Number:412-8830(Cell: 02-412-8830)。

   Tracking System:https://www.sf-express.com/tw/tc/dynamic_function/waybill/

2.President Transnet Corp.(T-Cat)

  Service Number:412-8888(Cell: 02-412-8888)。

   Tracking System:http://www.t-cat.com.tw